Privacy Policy
Last Updated: July 20, 2026
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit and use the EVOC website (https://www.evocipc.com/, hereinafter referred to as "this Website") and related services. This Policy applies to interactions between EVOC (hereinafter referred to as "we", "us", or "our") and you, as well as the products and services you use through this Website.
Please read this Privacy Policy carefully before using this Website to ensure that you fully understand and agree to its contents.
Table of Contents
1. Collection of Personal Information
2. Use of Personal Information
3. Sharing and Disclosure of Personal Information
4. Storage and Protection of Personal Information
5. Your Rights
6. Cookies and Similar Technologies
7. Third‑Party Links
8. Updates to this Privacy Policy
9. Contact Us
1. Collection of Personal Information
We collect your personal information in order to operate this Website effectively and to provide you with the best possible product experience. The personal information we collect depends on how you interact with us, the choices you make, and the products and features you use.
1.1 Information You Provide Directly
When you use the following functions of this Website, you may need to provide personal information directly to us:
· Account Registration: When you register as a user of this Website, we may collect your name, gender, date of birth, phone number, email address, company name, job title, etc.
· Submitting Enquiries: When you submit product enquiries, technical support requests, or use online customer service (e.g., LiveChat) through this Website, we may collect your contact information and the content of your enquiry.
· Purchasing Products: When you purchase products through the e‑commerce functionality of this Website, we may collect your shipping address, payment information (e.g., credit card number and security code), etc.
· Subscribing to Marketing Communications: When you subscribe to our newsletters or marketing emails, we collect your email address.
· Participating in Events: When you register for exhibitions, seminars, or other events organised by EVOC, we collect your registration information.
· Feedback and Reviews: When you submit product feedback, reviews, or customer satisfaction surveys, we collect the content you provide.
1.2 Information Collected Automatically
When you visit this Website, we may automatically collect the following non‑personal and technical information:
· Device Information: Your device type (e.g., computer, mobile phone, tablet), device model, operating system version, device identifiers (e.g., IMEI, IDFA), screen resolution, browser type and version, etc.
· Browsing Behaviour Information: The pages you visit, time spent on each page, links clicked, search keywords, browsing sequence, etc.
· IP Address: Used to identify your approximate geographic location, to assist with security monitoring, fraud prevention, and to display appropriate language versions and locally relevant content. Your IP address is not stored for extended periods.
· Error Reports and Performance Data: We collect information about product performance and any issues you encounter while using the products, to help us diagnose problems and improve our products.
1.3 Information Obtained from Third Parties
We may also obtain information from the following third‑party sources:
· When you allow us to access your data on one or more social networks, we receive information from those social networks.
· Service providers that help us customise certain products or services based on your IP address.
· Partners with whom we offer co‑branded services or engage in joint marketing activities.
· Publicly available sources, such as open government databases or other public domain data.
1.4 Children’s Privacy
This Website and its related services are not directed at children under the age of 13. We do not knowingly collect, use, or maintain personal information from children under 13.
2. Use of Personal Information
The information we collect is used primarily for the following purposes:
2.1 To Provide You with Services
We use the personal information you provide and the information automatically collected to fulfil the services you request, for example: logging into your account based on your registration details, arranging order delivery according to your purchase information, and recommending personalised content or products based on your browsing preferences.
2.2 To Improve Service Quality
By analysing your browsing behaviour, feedback, and other information, we can understand your experience with this Website, and thereby optimise the Website, improve functionality, and update content accordingly.
2.3 Product Improvement and Development
We use the collected data to continuously improve our products, including adding new features, fixing bugs, enhancing performance, and strengthening security.
2.4 Security and Compliance
We use collected information for security monitoring, fraud prevention, detection and response to security threats, and to ensure our operations comply with applicable laws and regulations.
2.5 Marketing and Promotions
Based on your interests, purchase history, and other information, we may send you promotional activity notifications, new product recommendations, personalised advertisements, and similar communications. We will conduct such marketing activities only with your prior consent, and you always have the right to opt out of receiving such information.
2.6 Business Operations
We use data to develop comprehensive analytics and business intelligence, enabling us to operate, protect, make sound decisions, and report on our business performance.
3. Sharing and Disclosure of Personal Information
We value your privacy and do not share your personal information with others arbitrarily. However, we may share your information in the following circumstances:
3.1 Affiliated Companies
We may share some of your information with our affiliated companies, provided that those affiliates are subject to this Privacy Policy or follow at least equally stringent privacy protection standards, and that the shared information is used only to provide you with more coherent and efficient services.
3.2 Third‑Party Service Providers
To enable certain functions of this Website, we may entrust third‑party service providers to process your information, such as logistics and delivery companies, payment processors, technical maintenance providers, cloud service providers, etc. These third parties have access to and use your information only to the extent necessary to provide services to us, and we require them to strictly comply with confidentiality obligations and not to use your information for any other purpose.
3.3 Advertising Partners
With your consent to receive personalised advertisements, we may share anonymised or de‑identified information with advertising partners so that they can deliver advertisements that are relevant to your interests.
3.4 Legal Requirements
Where required by laws and regulations, judicial proceedings, law enforcement investigations, or other legal processes, we may disclose your information as necessary to comply. We will endeavour to keep the scope of disclosure to a minimum and, where permitted by law, notify you in advance.
3.5 Business Transfers
If our company is involved in a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred as part of the transaction. We will notify you in advance and require the new holder to continue to comply with this Privacy Policy.
4. Storage and Protection of Personal Information
4.1 Retention Period
We retain your personal information for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. Generally, as long as your account remains active, we will continue to store your relevant information; after you close your account, we will delete or anonymise your personal information within a reasonable period, unless otherwise stipulated by laws and regulations.
4.2 Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, use, modification, or loss. These measures include, but are not limited to: data encryption, access controls, firewalls, security monitoring, etc. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
4.3 Cross‑Border Transfers
As a globally operating enterprise, your personal information may be transferred to data centres or affiliated companies outside your country/region for processing. In such cases, we ensure that appropriate safeguards (such as standard contractual clauses) are in place to protect the security of your personal information during cross‑border transfers.
5. Your Rights
In accordance with applicable data protection laws and regulations (including but not limited to the Personal Information Protection Law of the People’s Republic of China and the EU General Data Protection Regulation (GDPR)), you have the following rights regarding your personal information:
1. Right of Access: You have the right to access the personal information we hold about you.
2. Right of Rectification: You have the right to request correction of inaccurate or incomplete personal information.
3. Right of Erasure: Under certain circumstances, you have the right to request deletion of your personal information.
4. Right to Restriction of Processing: You have the right to request restriction of the processing of your personal information.
5. Right to Data Portability: You have the right to receive the personal information you have provided to us in a structured, commonly used, and machine‑readable format.
6. Right to Object: You have the right to object to our processing of your personal information based on legitimate interests, or to object to our sending you marketing communications.
7. Right to Withdraw Consent: If our processing is based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided in Section 9 of this Policy. We will respond to your request within the time limits prescribed by applicable law.
6. Cookies and Similar Technologies
This Website uses cookies and other similar tracking technologies (such as web beacons, pixel tags, device identifiers, and browser fingerprinting) to enhance your browsing experience.
We use cookies for the following purposes:
· To store your preferences and settings
· To assist with login (so you do not have to log in repeatedly)
· To analyse website traffic and usage patterns
· To deliver targeted advertising
You can choose to accept, reject, or delete cookies through your browser settings. However, please note that rejecting or deleting cookies may affect the normal functioning of certain features of this Website.
For detailed information on our use of cookies, please refer to our Cookie Policy.
7. Third‑Party Links
This Website may contain links to third‑party websites or services. These third‑party sites have their own privacy policies, and we assume no responsibility for their content or privacy practices. When you leave this Website, we encourage you to read the privacy policy of that third‑party website.
8. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on this page with a revised "Last Updated" date. For material changes, we may notify you by email or through a notice on this Website. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, or if you wish to exercise your data protection rights, please contact us through the following channels:
EVOC Intelligent Technology Co., Ltd.
· Official Website: https://www.evocipc.com/
· Contact email: oversea@evoc.com
· Address: EVOC Technology Building, No. 31, Gaoxin Zhong 4th Road, Nanshan District, Shenzhen, China
If you are dissatisfied with how we handle your personal information, you also have the right to lodge a complaint with the data protection supervisory authority in your jurisdiction.
